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I've been trying to use all my cards and even got a new card to buy some titles with the ongoing sale, but all of them even the prepaid new one got turned down with a message saying "Something's Wrong" - anybody else getting the same issue? (Yes I sent a support ticket nothing's changed)
low rated
I bought some games with PayPal earlier today. Try a different browser maybe that helps.
I've been trying to buy an item during the past week and GOG hasn't accepted my payment. I tried a debit card that I've used on this store and it wasn't accepted. GOG accepted this card when I bought games a few months ago, and I've been using this card to buy groceries and pay bills. Only this store won't accept it, even though it accepted it months ago. I tried a Visa gift card and it wasn't accepted either.

The sale ended a few hours ago, so I'd waste more money if I'd buy the item now. I sent a message to the support team Thursday and I haven't received a response. I won't use PayPal because PayPal requires my bank account to be attached to it.
Post edited August 31, 2020 by WisePrimate
Same here - received the "There's a problem" page when using a credit card that worked with nine previous orders this year. A check with my card provider confirmed that no attempt had been made to charge my card, so this is a deliberate (and deceptive, since the message suggests the bank/card provider is responsible) decision by GOG/Ayden to reject payment.

Support ticket raised also - with no response so far. GOG's loss, since I won't be repurchasing those 6 games until they're on sale again with an equivalent, or larger, discount.
Just a reminder to everyone to ensure their blocker addons aren't interfering with the payment scripting (especially when you get an error on your end, but no attempt was made to actually process your card(s) ).

If you haven't already, try turning off your blocker add-ons for the purchasing process.
I thought of the possibility of my ad-blocker causing the problem, so I disabled it this morning and did a hard-refresh of the page and tried to pay again, but that didn't help.
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Braggadar: Just a reminder to everyone to ensure their blocker addons aren't interfering with the payment scripting...
Unlikely to be the cause here either - settings were the same as with previous successful purchases, allowing gog.com and ayden.com.
Just did a purchase on chromium edge and worked fine. What browser are you using?
Firefox 52.7.3esr - which has worked up to now. Not willing to use Google/Microsoft spyware (though recent versions of Firefox have been getting that way).
Post edited September 01, 2020 by AstralWanderer
I used the most recent version of Google's Chrome browser for Windows 10.
No problems here. I've been able to use your cards just fine myself.
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AstralWanderer: Firefox 52.7.3esr - which has worked up to now.
"Version 52.7.3, first offered to ESR channel users on March 26, 2018"

GOG has in the past made site changes which breaks old browser versions. It's possible this could be the cause. Regular release versions are already up to v80.0, and GOG only officially supports the latest version(s).
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Braggadar: GOG has in the past made site changes which breaks old browser versions. It's possible this could be the cause...
GOG has also, in the past, (or rather, their card processors) arbitrarily blocked purchases based on their IP address. Since everything else on the site works OK for me and others, doesn't it seem more likely that the cause would be at GOG's end and their responsibility to resolve?
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AstralWanderer: GOG has also, in the past, (or rather, their card processors) arbitrarily blocked purchases based on their IP address. Since everything else on the site works OK for me and others, doesn't it seem more likely that the cause would be at GOG's end and their responsibility to resolve?
So... you don't want me to float any ideas to help with your problem, you just want to bash at GOG. OK, I can dig it. Sort it out yourself.
A moment ago, I tried to pay with my Android phone, with the newest version of the Chrome browser, and with my phone company's internet connection (from the tower), instead of my regular home internet connection, and my payment still wasn't accepted. I disabled WI-FI on my phone, so I know my internet connection was using the cell-phone company's tower.
Post edited September 01, 2020 by WisePrimate